Knowledge Base


Frequently Asked Questions

#1 How to Create Attendee related Discounts for Exhibitor Registrations?

If your exhibitor module includes the ablity to allow staff registrations associated to an exhibitor registration, you may create discounts for staff registrations based on an Exhibitor registration response.

E.G. If you have different levels of sponsorship and based on the sponsorship level, you may allocate a certain number of complimentary registrations.

Gold Sponsor = 2 comp registrations

  1. In the Attendee module, in the registration options, you must define an option for the pricing that would be appliable to the exhibitor registration fee (this could be a non-member fee or a specific exhibitor registration fee)
  2. Click Exhibitor module
  3. Click Settings
  4. Click Advanced Options
  5. Click Manage Discounts
  6. Click Add New button
  7. Scroll down to the Exhibitor-Attendee Discounts section
  8. Select the Exhibitor registration response e.g. Sponsor Type - Gold
  9. Select the Attendee registration option to be complimentary
  10. Enter a name for the Discount
  11. In the Discount Amount, you may set a value amount to be discounted or if the entire cost of the item is to be discounted enter 100 in the % field
  12. Set the maximum number of discounts to be allocated e.g. 2
  13. Click Add Exhibitor-Attendee discount

#2 How to Assign a Discount to an Exhibitor Registration?

  1. Click Dashboard
  2. Click Exhibitors module
  3. Click Manage button
  4. Click on the applicable row that the Exhibitor appears on
  5. Click Registration in horizontal menu
  6. Select Discount Items
  7. Click Edit beside the applicable item to apply the discount to
  8. Scroll to the bottom section of the screen, use the Assign discount section
  9. Select the applicable discount
  10. Click Assign Discount
    • This will then allocate the appropriate discount and the number of discounts
  11. Email the exhibitor to log back in to the exhibitor registration and click the Add staff button
    • On the front-end, they will see 'green' boxes for the number of discounted items they can allocate to staff

X-CD Technologies (pronounced "Exceed"!) has been supporting the association and conference industry since 1995. All of our software modules are proprietary and developed in-house which gives us the flexibility to make customized changes to meet all of our clients unique needs.

We have offices in both San Francisco and Toronto and a network of conference management organizations and suppliers worldwide that can help and serve your needs wherever your next conference venue is located.

Our clients include both small and large associations and conferences and events range from as small as 100 to 5,000 attendees. Our client base includes universities, corporations, associations, private companies, conference management groups and government.

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