Knowledge Base

E-Commerce Email/Download


Frequently Asked Questions

#1 How to Generate a Report of Payments received through the Store?

  1. Click Dashboard
  2. Click E-Commerce tab
  3. Click Manage Existing Stores icon
  4. Click on the name of your Store
  5. Click Reports button
  6. Click Financials tab
  7. Click Find button for Received Payments
    • This will generate an excel report to your computer's designated downloads folder.

#2 How to Generate a list of all Completed Orders?

  1. Click Dashboard
  2. Click E-Commerce tab
  3. Click Manage Existing Stores icon
  4. Click on the name of your Store
  5. Click Reports button
  6. Click Attendees tab
  7. Click Find next to Complete Attendees
  8. Click Download Excel
  9. Select the fields to be included in the report
  10. Click Download button

#3 How to Generate a report of Member Dues Paid?

For clients who are using the E-Commerce module to collect membership dues, to obtain membership specific type reports, continue to use the Dues Management Reporting tools.

X-CD Technologies (pronounced "Exceed"!) has been supporting the association and conference industry since 1995. All of our software modules are proprietary and developed in-house which gives us the flexibility to make customized changes to meet all of our clients unique needs.

We have offices in both San Francisco and Toronto and a network of conference management organizations and suppliers worldwide that can help and serve your needs wherever your next conference venue is located.

Our clients include both small and large associations and conferences and events range from as small as 100 to 5,000 attendees. Our client base includes universities, corporations, associations, private companies, conference management groups and government.

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