Knowledge Base

Error or Warning Messages


Frequently Asked Questions

#1 THIS EVENT'S CREDIT CARD PROCESSOR IS IN TEST MODE.

This message will appear in a module when the payment settings have been setup, but has been set to 'Test Mode'.

While in 'test mode', the payment transactions are not actually posted to your 3rd party payment software system.

To take your system out os Test Mode, go to the Payment Settings section in the module and set the attribute for 'Credit Card Test Mode' = No


#2 Program has not been initialized by the admin yet.

This means the program display settings have not yet been setup in the program module.


#3 Required Field is missing.

If this message appears on a form you are using but the field does not appear on your screen but there is an error message on the screen indicating the required field is missing, it is likely there is 'Display if' logic applied to the field but the 'Required' attribute on that field has been set to 'yes'.

Edit the field an ensure 'required' is set to 'No'. Set the field as required using the 'If selected, require' setting instead.

X-CD Technologies (pronounced "Exceed"!) has been supporting the association and conference industry since 1995. All of our software modules are proprietary and developed in-house which gives us the flexibility to make customized changes to meet all of our clients unique needs.

We have offices in both San Francisco and Toronto and a network of conference management organizations and suppliers worldwide that can help and serve your needs wherever your next conference venue is located.

Our clients include both small and large associations and conferences and events range from as small as 100 to 5,000 attendees. Our client base includes universities, corporations, associations, private companies, conference management groups and government.

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