Knowledge Base

Amazon S3 and Filezilla

Frequently Asked Questions

#1 How to download files off the Amazon server

Purchase and download Filezilla Pro. Only the paid Pro account comes with the Amazon S3 protocol.
There are other tools to download files from S3 but Filezilla Pro is very user friendly and not that expensive.
You may use any software tool you are comfortable with!

X-CD will provide you with:

  1. Your Amazon S3 Bucket Name
  2. Your Access Key
  3. Your Secret Access Key

  • Once Filezilla Pro is installed, open it and go to File -> Site Manager.
  • Add a new site (it may already be open by default)
  • Change the Protocol to S3 - Amazon Simple Storage Service
    • The host should prefill with
  • Enter your Access Key and Secret Access Key
  • Change tab to Advanced
  • Change Default remote directory to /YOUR_BUCKET -> make sure to prefix with /
  • Then hit connect.
    • You should see your files.


X-CD Technologies (pronounced "Exceed"!) has been supporting the association and conference industry since 1995. All of our software modules are proprietary and developed in-house which gives us the flexibility to make customized changes to meet all of our clients unique needs.

We have offices in both San Francisco and Toronto and a network of conference management organizations and suppliers worldwide that can help and serve your needs wherever your next conference venue is located.

Our clients include both small and large associations and conferences and events range from as small as 100 to 5,000 attendees. Our client base includes universities, corporations, associations, private companies, conference management groups and government.

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