Knowledge Base

Email Management


Frequently Asked Questions

#1 Email History tab

Email History will allow you to view statistics of emails that and admin has sent or scheduled to send and/or view the email content.

  1. Click Dashboard
  2. Click Email Management in left-side menu
  3. Click Email History tab >  this will display emails sent out through the X-CD system 
    • Click View Details button to see statistics such as sent, bounced, etc.
    • Click the Subject line to view the email content
    • Use the Search field to locate a specific email sent
    • Click any column header to change the sort order by ascending or descending by that specific column

#2 Scheduled Emails tab

Scheduled Emails will display a list of any emails that have been scheduled to send by an admin.
Note: Once the email has been sent, the email will appear in the grid under the Email History tab

  1. Click Dashboard
  2. Click Email Management in left-side menu
  3. Click Scheduled Emails tab
    • Click Update button to edit the email content or to reschedule the date/time to send the email
    • Click Delete button to remove the email and confirm the deletion

#3 Unsubscribe Link / Do Not Contact Field

Settings allows an admin to manage overall Unsubsribing, Do Not Contact or Communication preferences.

  1. Click Dashboard
  2. Click Email Management in left-side menu
  3. Click Settings tab

Unsubscribe

Do Not Contact

Preferences
Note: These communication preference settings are used with preferences configured under the Communications tab. Click to view the FAQs


#4 Other Help Articles

X-CD Technologies (pronounced "Exceed"!) has been supporting the association and conference industry since 1995. All of our software modules are proprietary and developed in-house which gives us the flexibility to make customized changes to meet all of our clients unique needs.

We have offices in both San Francisco and Toronto and a network of conference management organizations and suppliers worldwide that can help and serve your needs wherever your next conference venue is located.

Our clients include both small and large associations and conferences and events range from as small as 100 to 5,000 attendees. Our client base includes universities, corporations, associations, private companies, conference management groups and government.

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